Privacy Policy for Eflancers
Effective Date: August 9, 2020
Governing Law: State of Delaware, United States
1. Introduction
Eflancers (“we,” “us,” or “our”) is committed to protecting the privacy of all users who access and use our freelance marketplace platform (the “Platform”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you register, interact with, or perform transactions on our Platform.
By accessing or using Eflancers, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information Provided by Users:
- Full name, email address, phone number
- Profile information, skills, location, and payment preferences
- Login credentials and security verification data
2.2 Automatically Collected Information:
Through integrated tools such as Jetpack and future analytics services, we may collect:
- IP address, browser type, device information, and operating system
- Usage data including pages visited, actions taken, and time spent on the Platform
- Security and spam protection data
2.3 Financial and Transactional Data:
- Deposit records, payment history, escrow transactions
- Service purchase details and withdrawal requests
- Note: All payments are processed through secure escrow and third-party payment processors. Eflancers does not store full credit card numbers or banking credentials on its servers.
3. How We Use Your Information
We use the information collected for the following purposes:
- To create and maintain user accounts
- To facilitate communication between clients and freelancers
- To process payments, escrow deposits, and withdrawals
- To enforce platform policies and prevent fraud
- To enhance user experience and platform functionality
- To comply with legal obligations and government regulations
- For analytics, optimization, and platform performance improvements
4. Use of Cookies and Tracking Technologies
Eflancers uses Cookies, Jetpack, and may integrate additional tracking and analytics tools in the future. These technologies help us:
- Authenticate users
- Monitor performance and detect malicious activity
- Analyze usage trends and improve services
- Personalize user experience
Users may disable cookies through their browser settings; however, doing so may impact certain platform functionalities.
5. Third-Party Services
We may share data with trusted third-party service providers to support platform operations, including but not limited to:
- Jetpack (Automattic Inc.) – for analytics, performance monitoring, security, and spam protection
- Future integrations such as Google Analytics, Meta Pixel, or trusted marketing tools
These providers may store data on external servers. By using our Platform, you consent to such transfers in accordance with this Privacy Policy.
6. Data Storage & International Transfers
Your data may be stored and processed on secure servers located in the United States and other jurisdictions. By using Eflancers, you consent to the international transfer of your data in compliance with applicable laws.
7. Data Security
We use industry-standard technical and organizational measures to safeguard personal data, including:
- Encrypted transmission (SSL)
- Secure escrow payment system
- Access control and authentication mechanisms
- Continuous monitoring through Jetpack security features
However, no method of transmission over the internet can be guaranteed to be 100% secure.
8. User Rights
Depending on your jurisdiction, you may have the right to:
- Access and update your personal information
- Request deletion of your account and associated data
- Object to certain processing activities
- Withdraw consent where applicable
Users may exercise these rights by contacting us at the email provided in Section 12.
9. Data Retention
We retain personal data as long as necessary to:
- Maintain active accounts
- Fulfill legal, regulatory, and tax obligations
- Resolve disputes and enforce agreements
Data related to transactions may be retained for audit and compliance purposes.
10. Children’s Privacy
Eflancers is not directed to individuals under the age of 18. We do not knowingly collect data from minors. If such information is discovered, it will be deleted promptly.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated Effective Date. Continued use of the Platform constitutes acceptance of the revised Policy.
12. Contact Information
For privacy-related inquiries, please contact:
Eflancers Privacy Department
Email: support@eflancers.com (can be updated later)
Jurisdiction: Delaware, United States
13. Acceptance
By using our Platform, you acknowledge that you have read and agree to this Privacy Policy.
